Aap Ka Niji Maloomaat Hamari Priority Hai
9goal mein aapka har personal detail encrypted rakhta hai aur sirf us kaam ke liye istemaal hota hai jis liye aap ne diya hai. JazzCash, Easypaisa, SadaPay aur...
Hamari Privacy Muddaton Ko Samjhiye
Jab aap 9goal par account banate ho, hum aapka naam, phone number, email aur address collect karte hain kyunki Pakistani qanoon mein age verification zaroori hoti hai. JazzCash, Easypaisa, SadaPay aur Raast ke zariye jo transaction data aata hai, woh sirf aapke wallet balance aur withdrawal history ko track karne ke liye stored hota hai. Hum cookies istemaal karte hain sirf aapke
session ko secure rakhne aur app behavior ko samjhne ke liye. Jahan local qanoon ijazat deta hai, wahan hum gameplay logs ek specific time ke liye rakhte hain, phir delete kar dete hain. Aapka IP address aur device ID fraud detection mein madad deta hai.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
Privacy Ke Baare Mein Poochna Hai? Hum Yahan Hain
Aapke data ke baare mein kisi bhi sawaal ke liye hamara team hamesha tayyar hai. Email, live chat ya support ticket ke zariye apne concerns directly bhej sakte ho. Hum 48 ghanton mein jawab dete hain.
Email Support
[email protected] par apna question bhej diye. Hamara team Urdu aur English dono mein jawab deta hai aur 48 ghantons mein reply karta hai.
Live Chat
9goal app ya website ke andar live chat khol kar directly hamse baat kar sakte ho. Hamara agents Monday se Sunday, 10 AM se 11 PM Pakistan time available hain.
Support Ticket
Apne account settings mein jaao aur 'Privacy Concern' select karke ticket file karo. Hum usko manually review karte hain aur detailed response dete hain.
Hamara Privacy Practice Kaun Soi Standard Follow Karta Hai
9goal ki privacy framework Pakistani telecom aur financial regulations ke saath align hai. Hum HTTPS encryption istemaal karte hain har connection par, aur aapka password hashed format mein stored hota hai.
Encryption Protocol
Tamam data transmission TLS 1.2 encryption ke sath hota hai. Login se lekar payment tak, har step encrypted channel par chalta hai.
Password Security
Aapka password hamari server mein kabhi plain text mein nahi rahta. Hum industry-standard hashing algorithms istemaal karte hain.
Access Control
Sirf authorized 9goal staff members ko aapka sensitive data dekh sakte hain, aur sirf account verification ya fraud investigation ke liye.
Data Retention
Jab aap account delete karte ho, hum aapka personal data 90 dino ke baad remove kar dete hain. JazzCash, Easypaisa records separate hote hain aur unhe hamara nahi control.
Third-Party Links
9goal ke andar jo game providers ho ya payment gateways, unke apne privacy policies hote hain. Hum unko recommend karte hain terms padh kar khelne se pehle.
Breach Notification
Agar kabhi security incident ho, hum aapko 24 ghantons mein email se notify karte hain aur describe karte hain kya happen hua.
Hamara Privacy Policy Aur Aapke Rights Mein Kya Fark Hai
Zyada tar platforms mein privacy policy sirf one-way baat hoti hai. 9goal mein aap apne data ko manage kar sakte ho — request kar sakte ho kya collect...
| Data Download Request | Aap apne account mein ja kar 'Download My Data' option click kar sakte ho. Hum CSV format mein tamam info bhej dete hain. |
|---|---|
| Right to Deletion | Jab tak active account hai, hum aapka data rakhte hain. Account close karte hi, 90 din mein delete process start hota hai. |
| Correction Rights | Agar aapka name, email ya address galat ho gya, to settings mein edit kar sakte ho. JazzCash ya Easypaisa linked hone par, unhe bhi update karna padta hai. |
| Marketing Opt-Out | Hamara mails mein 'Unsubscribe' link hota hai. Click kar do, aur hum promo messages bhejne band kar denge. |
| Cookie Control | 9goal mein login kar ke Privacy Settings mein analytics cookies ko disable kar sakte ho. Essential cookies remain active taake app secure rahe. |
| Data Portability | Jab account close karo, aapke withdrawal history aur game records jo chahiye download kar sakte ho. |
| Policy Changes | Agar hamara privacy policy change ho, hum aapko 30 din pehle email se notify karte hain. Naya version accept na karne par account hold ho sakta hai. |
JazzCash, Easypaisa, SadaPay Aur Raast Ke Data Ko Kaise Hum Secure Rakhte Hain
Jab aap 9goal mein JazzCash, Easypaisa, SadaPay ya Raast ke zariye deposit karte ho, hamara system sirf transaction confirmation ko record karta hai, full payment details...
JazzCash Linking
JazzCash account link karte samay, hum sirf account ID aur verification token rakhte hain. Phone number ya CNIC hamari server mein store nahi hota.
Easypaisa Verification
Easypaisa deposit ke liye hamara system aapko sirf authentication screen par le jata hai. Actual payment credentials Easypaisa servers par secure rahte hain.
SadaPay Transactions
SadaPay ke zariye jo withdrawal request karte ho, hum sirf transaction ID aur status track karte hain. Bank details encrypted format mein hote hain.
Raast Payment Records
Raast ke through jo real-time settlement hoti hai, usska record hamari audit log mein 12 maah store hota hai, phir securely delete ho jata hai.
Fraud Detection
Har transaction ke liye hamara system velocity checks run karta hai. Agar unusual activity detect ho, aapke account temporarily restrict ho sakta hai verification ke liye.
Withdrawal Confirmation
Jab withdrawal approve hota hai, aapko email aur app notification dono milte hain. Aap withdrawal history mein pending status aur expected arrival time dekh sakte ho.